Operations Software For Installation Companies
It’s time to prioritize growth.
Automate the details to free yourself up for more installs, more invoices, and more business.
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Platform
Feel free to run our application from your own private server or utilize our SasS platform.
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Bigbox Brands
We fully support multiple bigbox brands. No one else comes close.
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Retail Installers
We are expanding our platform for retail installation providers.
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Integration
We seamlessly integrate multi-category, multi-regional, multi-brand work mix.
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Service & Support
We prioritize service and support. Client quality over rapid growth.
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Quality
We have the experience, the product, and the service quality to be your service provider.
Seamless Integrations
Integrates with the software you need to run your business.
Our Services
Don’t sweat the details, Surge1’s 360° operational control allows you to focus on the installation instead of logistics.
PO Management
We cover the entire PO life cycle from inception through scheduling, keyrec, close and invoice. Power your workflow with our process automations and built-in connectivity to brand and third party systems.
Scheduling
We offer multiple scheduling methods including capacity-based scheduling and map-based scheduling.
Customer Communication
Our web-based customer portal allows you to have two way communication with your customers via customized and automated notifications. Customers can sign documents and quickly notify you of issues before they become a problem.
Interoffice Communication
Manage interoffice communications. Assign and track user tasks on the fly or via custom automations built into our workflow.
Warehouse Management
Stage, dispatch and track deliveries with office and installer visibility. Labeling and barcoding available.
Leads and Quotes
We support Home Depot F&I. Ask us about our Leads and Quotes module.
Payroll Processing
Manage payroll cycle along with chargebacks and retainers. We support desktop and online integrations to Quickbooks.
Audit and Documentation
All PO notes, texts, emails, documents, photos, and user activity logs are permanently accessible in the PO record.
User Access Control
Control user access and PO visibility by branch (e.g. office location), store or job class.
Field Service Labor
Manage installer labor and capacities. View margins at a PO level. Line item scheduling and labor allocations fully supported.
Field Service Management
Each installer has his own calendar with access to the documents, digital forms, notes and payroll information that you choose to make visible.
Crew Management
Crew managers can manage schedules. Jobs scheduled to a crew manager are also visible to crew members.
Our technology is perfect for installers of all kinds.
Home Services
Appliance Installers
Window Covering
Fencing
Kitchens and Cabinets
Plumbing
Electrical / Generators
HVAC
General Contractors
Flooring Installers
Windows
Doors
Siding
Gutters
Garage Doors
Carpentry / Millwork
Our Story
In the Beginning
Surge1 was started by a Lowe’s installer, a business analyst and a software developer who turned a trailer parked by a local lake in Nashville, Tennessee into a makeshift office. They wanted to help big box installers streamline and automate their processes with a product that was nice to look at and easy to use.
This is Us Now
Since those early days by the lake, Surge1 has grown into a premier provider for installation service management. Everyday, there are thousands of installers from coast to coast using our system. We support some of the largest companies in the industry, as well as many that are just getting started. We are rapidly investing in human and technological resources to guarantee that we remain ready for all the challenges you will face ahead in a fast changing industry. Over the years, we have earned the knowledge that we carry into our service through the hundreds of problems we have solved. Whether you have five installers or five hundred -- If you are interested in building for the future, we would love to hear from you.
Ready to Learn More?
If you didn't find the information you're looking for or would like to talk to a real person please give us a call. We'd love to chat with you and answer any questions you have.
Let’s set up a Discussion and Surge 1 Demonstration.
You can tell us about your business needs and we can show you how we’ve helped other clients address theirs. You may even learn an idea or two from us that didn’t occur to you previously.
